Full course description
Email has long been a valuable core business communications tool, but email also has the potential to create tension and confusion. How can you write workplace emails that get the results you want? In this course, we look at strategies you can use to ensure that your use of workplace email is clear, effective and successful. Through hands-on activities and collaborative exercises, participants identify best practices for writing the most commonly used types of workplace emails, evaluate samples for common errors, and apply the principles by writing workplace emails that represent the best practices.
By the end of this online workshop, participants will be able to:
· Write effective email messages
This workshop is eligible for a Novice-Level Digital Badge. To earn the digital badge, participants must complete all activities and score an 85% or better on all assignments.
About the Facilitator
As a learning professional in both business and academia, Karen seeks out and embraces emerging trends and technologies, and collaborates with numerous teams to establish learning strategy, critical systems, processes and infrastructure, and create innovative learning experiences.
In her current role in the Metropolitan Community College (MCC) Workforce Innovation Division, Karen applies her strong industry experience to the design, development and delivery of a variety of high quality learning solutions. She has led efforts to train and certify MCC staff to do job analysis and develop industry responsive training using the Developing a Curriculum (DACUM) process, implement instructional design best practices such as accessible, Universal Design for Learning (UDL) and Open Educational Resources (OER), design digital scenario and video-based learning modules, and implement Worldwide Instructional Design (WIDS) software that supports backward design of competency based curriculum.
Karen holds a Master of Education in Adult Learning/ Human Resource Development from the University of Minnesota – Twin Cities. She is an active member of the eLearning Guild, and currently serves on the Board of the Association for Talent Development (ATD) – Nebraska. She has also engaged with other professional associations, such as International Society for Performance Improvement (ISPI), Organization Development Network (ODN), Project Management Institute (PMI), Association for Supervision and Curriculum Development (ASCD), and the National Staff Development Council (NSDC).
Communicating in Teams
Designing Effective Meetings